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FAQ

Frequently asked questions

Booking and cancelling:

Can I book an escape room myself?
Yes, you can. Go to this page: backspace-escaperooms.nl/bookings. Select the day and the escape room you would like to play, you'll then see the available times. Choose a time and book your escape room.  We only ask you for your name, e-mail address and telephone number.

Do I have to pay in advance?
No, that's not necessary. If you book only you can choose to pay immediately or to pay after playing the escape rooms.

How can I pay?
You can pay in advance with iDeal, PayPal or credit card. Or you can pay at our location with credit or debit card. Cash payments are not possible. Business customers can also pay with an invoice.

Can I cancel my booking?
Yes, it's possible to cancel your booking up to 7 days of  the day you've booked. If you cancel too late, you'll have to pay the full amount of the escape room and the other services you've booked.

Playing the escape rooms

How long does it take to play an escape room?
Our escape rooms last 60 minutes.

With how many people can I play the escape rooms?
We have 4 escape rooms that can be played with 2 to 6 people each. And we have 1 escape room for 10 to 24 people.

At what time do I have to be at your location?
We advise you to be at our location 15 minutes before the time you've booked.

Can I book the escape rooms exclusively for my group?
If you book one of our escape rooms, this escape room will be exclusively for your group. You won't play with other people. If you are with a big group. it's also possible to use our whole facility exclusively.

About our escape rooms

Are your escape rooms scary?
No, they are not. Off course there are some exciting or suspenseful moments. But our escape rooms are not meant to scare you.

What do the escape rooms cost?
Our escape rooms have a price per escape room, depending on the number of players.

4-6 players: Sherlock Holmes and Orient Express €99,- &  Mindcrime €109,-

3 players: Sherlock Holmes and Orient Express €88,50 & Mindcrime €97,50

2 players: Sherlock Holmes and Orient Express €75,- & Mindcrime €80,-

Black Box is €22,50 per person.

Which escape rooms do you have?
Mindcrime: visit this page to read more about Mindcrime

Sherlock Holmes: visit this page to read more about Sherlock Holmes

Oriënt express: visit this page to read more about Oriënt Express

Black Box: visit this page to read more about Black Box

Escape room for children

Do you have escape room for children?
We don't have escape rooms especially made for children. But our escape room can be played by children. We give them different hints, so it's also fun for them.

From what age can the escape room be played?
Children from 10 year and old can play our escape rooms. An adult has to accompany them if they are under 13 years old.

Can we host a childrens birthday party at the escape rooms?
Yes, that's possible. You can choose between 2 options:

1. You can book 1 or several escape rooms. In our bookings system you can let us know that the players are children. You'll pay for the separate escape rooms. 

2. You can book our childrens birthday package. This also can be booked on our website. It costs €22,95 per child. It includes the escape rooms, lemonade, sweets and a present for each child. If you choose this package you can use our lounge for half an our before and after playing the escape rooms. You can use it to unwrap presents or you can bring your own birthday cake.  

Do I have to be present when my children play an escape room?
Yes, we ask parents to stay in our building while the children are in the escape room. Children under 13 most be accompanied by an adult in the escape room. If your children are older, you can relax in our lounge and have a drink and a snack.

Do I also have to pay for the accompanying adult?
No, if you are in our escape rooms with your childs birthday party you don't have to pay for yourself. If you are playing the escape rooms with your family, you do have to pay.

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